USHEALTH Group, a major health insurance provider in U.S., is attracting people as one of the most customer-centric insurance service providers in the world. Since the firm founded in 1982 in Texas, it has gone through the path of continuous improvisation in its products and services to make them popular among the people. USHEALTH Group follows end-to-end solutions that address all the issues of an average customer and specific products to address the needs of special conditions. The firm believes that each customer is different, and hence their requirements as well. With that concept, the advisor group of the company known as USHEALTH Advisors speak with each customer and try to identify their needs to provide customized plans that can be suitable to their needs.
To ensure its operations are efficient and addressing the customer needs through specialization, it formed two subsidiaries named National Foundation Life Insurance and Freedom Life Insurance Company. The firm offers specific plans to address specified sickness, accident solutions, disability insurance, and more. The products of the insurance provider are for small business owners, individuals, and families, and through the subsidiaries, it has serviced more than 15 million customers until the date. The product designers of the firm are focused on addressing affordability, flexibility, and reliability to make it available to every customer in the targeted group. To show the extent of it customer centricity, it even offers innovative plans with first dollar benefit and substantial discounts in the network for people who have a limited budget. Click here to know more.
The USHEALTH Advisors are the major contributors to the customer centricity of the firm with immediate response to every customer needs and professionalism. The advisors are highly trained on products and interpersonal skills to communicate and satisfy the customers’ needs effectively. The commitment of the advisor group has really helped the firm to be highly innovative and design new products according to customer expectations. The management strategy of making a long-term relationship with each customer is accomplished by the group of advisors. USHEALTH Advisors are also highly active in supporting various community causes, and they have formed a non-profit group called Helping Other People Everyday (HOPE) to make a positive change in the lives.
The USHEALTH Group has one of the largest PPO networks in the country, and the subscribers of the firm’s plans can access the network and their account from anywhere in the country easily. The extensive network of approved hospitals is highly useful for its customers to use the services from even remote areas. The world-class service offered by the firm won accolades from the industrial bodies multiple times. USHEALTH Group won the Annual Gold Stevie Awards – 2017 for its customer service, business development, contact center, and sales professionals.