Securus is a technology company that was founded in Atlanta, Georgia. Sine their founding, they have become one of biggest competitors in the prison calling service sector. They are the biggest competition for rival Global Tel-Link, but that is a story to be told shortly.
Securus makes it easier for inmates to keep in touch with their families and friends outside the prison. This is considered a crucial step in keeping repeat offenses from happening. Once an inmate is released from prison, if they feel like they belong with someone other than criminals, they’re less likely to return to crime.
All that said, Securus Technologies and Global Tel-Link have been in a bit of a competition for the last year or so for customers. They’re some of the only companies looking to tap into the prison system for a profit, so there isn’t a lot of competition there to begin with. However, customers are overwhelmingly preferring Securus to Global Tel-Link. Data shows that for every $1 spent at Global Tel-Link by customers, $4 are being spent by customers at Securus.
So, to add insult to injury, Securus has challenged Global Tel-Link to a “technology bake off”. The former company has challenged that they have the better equipment, so why shouldn’t they go toe to toe, if both are as good as they claim? The competition would pit their technologies against each other, and would be judged by an independent third party. So far, Global Tel-Link has not responded to the challenge, and seems unlikely to do so without further prodding.
I am part of a team of corrections officers in a very crowded jail who have to do everything possible to keep the inmates from getting their hands on drugs. A normally calm inmate can do heroin or crack cocaine and turn into an animal. Under the influence of drugs, these inmates become extremely violent, often needing several officers to contain one inmate. Multiply that by a large amount of drugs and several inmates, and we could have a deadly situation on our hands.
To keep the drugs from ever getting into the hands of the inmates, we have to start our efforts at the inmate and visitor center. Each visitor is warned not to bring anything inside the jail for risk of imprisonment, and we check everyone thoroughly. Despite using electronic scanners and doing full-body searches, drugs still find their way into the jail. What we did have available to us was a newly updated inmate call monitoring system that would give us the ability to make more progress than ever before.
Securus Technologies installed the new monitoring system, and currently it is working in over 2,600 jails around the country. The CEO of this company, Richard Smith, talks about how all of his employees are committed to the objective of making this world safe for us all. Once my team learned how to use the LBS software, we were amazed at how fast we could collect information on illegal contraband in the jail.
Call after call, we started hearing chatter about inmates talking about selling drugs to other inmates, how drugs were brought into the jail, and who was on the outside helping inmates get their hands on contraband. Each day we are able to tighten up our facility and rid the system of drugs that used to infest this location.
According to PR Newswire, 2016, Securus Technology is the forerunner in proficiency in the use of technology within the public and criminal justice system. Prison administrators from across the United States posed their commentaries on Securus Technologies, in respect to public safety, investigations, monitoring and corrections.
The Chairman and CEO of Securus Technologies, Richard A. Smith, indicated in the article that their company typically produces a new product or service on a weekly basis, to assist in solving and preventing problems within the criminal justice system. Smith, also pointed out that the company receives a measurable sum of letters and emails from consumers indicating their views concerning what Securus has built and how their products help in public and correctional safety. He implied that “safety” is the DNA of their products.
The article documented several remarks from consumers on preventing and solving crime with technology. All named institutional references and locations are deleted for privacy protection. A synopsis of the several consumer comments are as follows:
Our correctional facility for over a decade has trusted the technology solutions offered by Securus.
Securus’ evaluation and growth of evolving resources empowered our investigations and enhanced our jail safety measures.
Our institution was able to use evidence from the telephone calls to acquire a search warrant for dishonest personnel with the help of Securus’ software.
Our organization’s practical methods in observing and preventing incidence of contraband in our institution has improved with the use of Securus’ products for conveying data.
Securus’ technology allowed our institution to monitor calls which involved information regarding inmate alcohol and drug use during their incarceration.
An open presentation invitation is offered to our consumers, contenders, and current/potential investors to visit our Technology Center in Dallas, Texas. Come, see firsthand the development our crime prevention products and services.