Securus Technology Expertise in Prison and Public Safety

Securus Technology Incorporation is a penitentiary technology company in the United States. The organization was founded in 1986 and has its headquarters in Dallas, Texas. Currently, the company has regional offices located in Allen, Atlanta, Georgia, and Carrolton. Securus Technology not only serves in the United States but also in Canada. It works with at least 2,200 Correctional facilities in the two countries.


Securus Technologies Incorporation offers civil and criminal justice technological solutions for correctional facilities as well as for public safety. Some of the safety solutions it specializes in include incident management, inmate self-service, emergency response and information management among other services. These services enable law enforcement bodies and cities collect, store and disseminate information crucial for public security and mobile law execution.


Securus Technologies Incorporation has helped us in maintaining public safety as well as catering for the needs of inmates in correctional services. For over ten years now, we have depended on the technology solutions rendered by Securus. The company has been dedicated to assisting us in improving and maintaining public safety and transforming the detention setting of inmates. The reporting data provided by Securus has also enabled us to intensify measures for monitoring and doing away with occurrences of contraband in our facilities.


The investigative tools offered by Securus have made our work easier. In cases of harassment complaints and sometimes potential threats to the security personnel and the community as a whole, the tools enable our staff to carry out extensive and detailed research courtesy of the investigative tools. The monitoring of some inmate calls has provided classified information for crimes committed. The LBS software, when combined with other relevant law enforcement bodies, has helped in recovering drugs, money and assets worth millions. Securus’ LBS software and the Investigator Pro services make it the leading jail phone supplier in the industry.


Why Securus is The Best

Securus is a technology company that was founded in Atlanta, Georgia. Sine their founding, they have become one of biggest competitors in the prison calling service sector. They are the biggest competition for rival Global Tel-Link, but that is a story to be told shortly.


Securus makes it easier for inmates to keep in touch with their families and friends outside the prison. This is considered a crucial step in keeping repeat offenses from happening. Once an inmate is released from prison, if they feel like they belong with someone other than criminals, they’re less likely to return to crime.


All that said, Securus Technologies and Global Tel-Link have been in a bit of a competition for the last year or so for customers. They’re some of the only companies looking to tap into the prison system for a profit, so there isn’t a lot of competition there to begin with. However, customers are overwhelmingly preferring Securus to Global Tel-Link. Data shows that for every $1 spent at Global Tel-Link by customers, $4 are being spent by customers at Securus.


So, to add insult to injury, Securus has challenged Global Tel-Link to a “technology bake off”. The former company has challenged that they have the better equipment, so why shouldn’t they go toe to toe, if both are as good as they claim? The competition would pit their technologies against each other, and would be judged by an independent third party. So far, Global Tel-Link has not responded to the challenge, and seems unlikely to do so without further prodding.

How Securus Technologies Helps Locate Drugs in Jail

I am part of a team of corrections officers in a very crowded jail who have to do everything possible to keep the inmates from getting their hands on drugs. A normally calm inmate can do heroin or crack cocaine and turn into an animal. Under the influence of drugs, these inmates become extremely violent, often needing several officers to contain one inmate. Multiply that by a large amount of drugs and several inmates, and we could have a deadly situation on our hands.


To keep the drugs from ever getting into the hands of the inmates, we have to start our efforts at the inmate and visitor center. Each visitor is warned not to bring anything inside the jail for risk of imprisonment, and we check everyone thoroughly. Despite using electronic scanners and doing full-body searches, drugs still find their way into the jail. What we did have available to us was a newly updated inmate call monitoring system that would give us the ability to make more progress than ever before.


Securus Technologies installed the new monitoring system, and currently it is working in over 2,600 jails around the country. The CEO of this company, Richard Smith, talks about how all of his employees are committed to the objective of making this world safe for us all. Once my team learned how to use the LBS software, we were amazed at how fast we could collect information on illegal contraband in the jail.


Call after call, we started hearing chatter about inmates talking about selling drugs to other inmates, how drugs were brought into the jail, and who was on the outside helping inmates get their hands on contraband. Each day we are able to tighten up our facility and rid the system of drugs that used to infest this location.


Reaffirming Consumers’ Critiques – Using Technologies to Solve and Prevent Crime Securus Technologies, Inc.

According to PR Newswire, 2016, Securus Technology is the forerunner in proficiency in the use of technology within the public and criminal justice system. Prison administrators from across the United States posed their commentaries on Securus Technologies, in respect to public safety, investigations, monitoring and corrections.


The Chairman and CEO of Securus Technologies, Richard A. Smith, indicated in the article that their company typically produces a new product or service on a weekly basis, to assist in solving and preventing problems within the criminal justice system. Smith, also pointed out that the company receives a measurable sum of letters and emails from consumers indicating their views concerning what Securus has built and how their products help in public and correctional safety. He implied that “safety” is the DNA of their products.


The article documented several remarks from consumers on preventing and solving crime with technology. All named institutional references and locations are deleted for privacy protection. A synopsis of the several consumer comments are as follows:

  • Our correctional facility for over a decade has trusted the technology solutions offered by Securus.
  • Securus’ evaluation and growth of evolving resources empowered our investigations and enhanced our jail safety measures.
  • Our institution was able to use evidence from the telephone calls to acquire a search warrant for dishonest personnel with the help of Securus’ software.
  • Our organization’s practical methods in observing and preventing incidence of contraband in our institution has improved with the use of Securus’ products for conveying data.
  • Securus’ technology allowed our institution to monitor calls which involved information regarding inmate alcohol and drug use during their incarceration.


An open presentation invitation is offered to our consumers, contenders, and current/potential investors to visit our Technology Center in Dallas, Texas. Come, see firsthand the development our crime prevention products and services.



PNR Newswire